About three weeks ago, my wife and I were having the hardwood flooring in our kitchen replaced when we saw some damaged subflooring that we didn’t know existed, prior to the floor being opened. At first, we thought it was water damage but upon a closer examination, we saw little white bugs crawling around in the wood. Unsure of what it was, we called The Hitmen and spoke to a friendly lady in the office who asked us a few questions and told us it sounded like we had subterranean termites!
She got us on the schedule for a free termite inspection 2 days later. The appointment was set for 1 pm. We received a call from the inspector at around noon, letting us know he would be about 20-30 mins late as he was running behind from his inspection prior to ours. Chris arrived at about 1:15 pm. He asked us where our areas of concern were and immediately was able to identify our problem as subterranean termites. I expected at that point for him to jot down a quote, but he did not. Chris proceeded to give our house a thorough examination, from top to bottom. In all, it took him over an hour (keep in mind I had paid nothing up to this point). Upon inspection of our entire house, he informed us that we also had subterranean termites underneath the house.
The inspector was very knowledgeable about the different treatment options that were available to us. We received a copy of our report the next day via email. I was sold on using The Hitmen, right then and there but Chris actually encouraged us to get two other quotes from the companies of our choosing. Apparently, he was THAT confident in the quality of the work proposed, the length of the treatment guarantee, and his pricing.
We had two other outfits out as suggested. Our pricing ranged from $1200 to $1800 (The Hitmen was in the middle for our particular treatment). After realizing that the 5-year guarantee was the best, and the scope of work performed seemed the most detailed, we went with The Hitmen for our termite treatment.
From the time I called the office initially, to the time the treatment was completed, was a total of 5 days. The treatment guy showed up on time, was clean and neat, followed the report recommendations as described, and we couldn’t have asked for a better experience all around. Termites can be expensive and are no fun, but this outfit gets an A+ rating from us and we would use them again if needed.