E.B. – Pleasanton, CA
“We had a bunch of wasps hovering around our house all of a sudden so I called Hitmen and Dustin came out to take a look. He told me the wasps we had were “paper wasps” and not aggressive at all and spray did not work very well on getting rid of them. The best thing we could do was spray their nests with soapy water in the evenings and then knock them down. He also explained about some other wasp nest we had attached to our house.
A mud dauber wasp nest. He was very knowledgeable about the different types of wasps and which types were problems. It was very interesting to learn about and I was relieved to hear that neither of the ones we had were problems. He also recommended to me that I get our bottom garage door insulation replaced as it was damaged and rodents could easily get into our garage. He told me where to go to get that done. There was no charge for him to come out and take a look. Super helpful and will definitely contact them in the future for any other problems we may have!”
P.W. – Windsor, CA
“Easily the best in town! I had to get a pest inspection for my home refi so I called Hitmen because my buddy Gary said he has used them extensively over the years. They booked my appointment and showed up promptly at 10 am. Eric was the person who did the inspection and I did the walk around with him as he explained every detail as we found some dry rot and then he crawled under the house which was wet from the rain. He said I had a fungus growing on the wood and it would need to be sprayed and then have a vapor barrier put down. I agreed, and I was booked for 3 days later and they finished within 4 hours.
By the way, when I called both times for the appointments, the phone only rang once and it was answered…..talk about customer service, wow!”
H.F. – Santa Rosa, CA
“We recently bought a house in Santa Rosa and noticed we had some problematic house mates. We ignored them for a few months but eventually scheduled for an inspection from Hitmen. We dealt with two hitman techs who were both very polite. The second one, Matt Larson, went above and beyond. He checked our attic, under the house, roof all the pain in the ass places no one wants to go. Like a magician he found their main entrance, I’m not quite sure how. Under the house In the corner behind our heat ducting and pipes, he found they had chewed through the siding on our house that was covering a vent. Even knowing where to look it took my husband a few tries to find it. We received a map of problem areas that we could fix ourselves or have them fix. Matt set a couple of out traps for us, showed us how to properly set the traps and told us the best kind to use and where to put them. If only everyone was as happy and helpful as Matt!”
P.O. – Mill Valley, CA
“They first came and put a barrier under our house to keep out pests and now they come every few months to check activity and they use green products to keep the critters away. They also spray our oak trees (against sudden oak death and a yearly moth invasion) and they’ve bundled the services and cut the tree service costs substantially.
We recently had a major renovation to our house and our contractor mentioned that the barrier the Hitmen had installed 5 years ago was really well done and he felt, had been incredibly effective. Here in Mill Valley, we get everything from Rats to Skunks, Raccoons, Foxes, BobCats & those ugly Opossums with those freaky tails – we’ve had no invasions since we’ve started their service.
They’ve provided us with nothing but great service. Highly recommend.”
K.C. – Vacaville, CA
“Hitman Will came out during the two-hour time frame appointment. Professional and courteous. Took care of our wasp problem at our house. 30-day guaranty. So far so good. Will use again when needed!”
C.T. – Santa Rosa, CA
“Hitmen came and inspected a building I was considering buying. Their inspector did good job overall. He also provided some additional information about the general condition of the building. He did miss some mold that was in one of the rooms though. A contractor I brought through the house spotted it immediately. There is a difference between a contractor and a pest inspector. However, I do think the inspector should have noticed something and pointed it out. Particularly because the problem was being caused by leaking water.”
C.P. – Fremont, CA
“We were looking for a company who does the Orange Oil Treatment. We live in Fremont and called The Hitmen as they were in the yellow pages stating they do Orange Oil treatments. After the inspection, we were told we have both drywood termites and subterranean termites. We were given the options of tenting and doing the Orange Oil for the subterranean or if we preferred, do 2 Types of Orange Oil treatments each related to the 2 types of termites. We decided to do the 2 Orange Oil Treatments. We made an appointment for the work to be done (no tenting involved). One Orange Oil Treatment was done under the house (drywood termites). The second type was done on the exterior around the perimeter of the house (subterranean termites). The work was done in a very professional manner and they were extremely thorough. You do not need to leave during the treatment and no prep work needs to be done. Orange Oil has a longer warranty then tenting. We were assured “IF” there is any problems call and they will come back and correct the issue. I feel very confident another trip will never be needed.
I would highly recommend this company. The service was great from the very beginning from calls to and from the office, the inspection, and the actual work it self.”
S.B. – Novato, CA
“I understand about writing a complaint when necessary concerning an unsatisfactory service / product, but on the other hand, not taking the time to write (review) about an excellent service when recognized and appreciated. So hear goes, I contacted The Hitmen (rodent / pest control) service from a strong recommendation of a friend of mine, who has used this service for years and is very happy about the product, results and price.. From the initial phone call to The Hitmen (contact office person) to the serviceman (Daniel) who came out to my home (on time and ready to go) this morning and inspected my house in Novato. He knew what he was doing and how to fix the problem we have had with rodents over the years. Not only was there a great service plan offered (the price was right) but items / repairs that needed attention to fix our home problem were targeted by Daniel, and a terrific estimated was offered and an appointment was set to make updates to our home. I should of made a call to The Hitmen years ago. The Hitmen Termite & Pest Control is family owned and it shows with the attitude, knowledge and skills of Daniel and the Office staff I initially spoke with in the beginning. If you have had enough with the smells, flys and major problems of rodents, and if you also have a pet and are worried about a pest control person laying something down that might harm your animal – call The Hitmen, they know what they are doing, great service plan and the price is right!”
K.D. – Santa Rosa, CA
“I hired Hitmen a couple of years ago because of a problem with attic rats! Michael has been servicing this problem on an ongoing basis, and I have recently contracted for the alternate month service to include spiders, webs, and outside rat traps. Because of the circumstances of my living space (I am connected to two other neighbors who are not on service) Michael and Hitmen have worked very hard to inhibit the rats from entering my space. Finally, I am happy to say that the last couple of checks have been clear. I am very happy with Hitmen’s service, and I hope that the rats are gone for good.”
V.W. – Alameda, CA
“My experience with The Hitmen has been exceptional. The customer service is courteous, efficient, and follows through on their commitment to communicate with the staff in the field. The representative from The Hitmen who came out to give me a quote was on time, and very professional. He took the time to explain how the extermination would take effect on the bees, wasps, and ants that were so problematic to the exterior of my house.
So far I have had one extermination, and I am very happy to say that the problem pests are gone! I highly recommend The Hitmen. They’re a great organization with a great product.”
D.M. – Novato, CA
“Thought it only right to add one more positive review to balance things out here a little. We had the Hitmen come out for both ants and rats (and the ants were getting increasingly out of control by the day – tried to handle them with home sprays, barrier treatments, etc for 3 weeks before throwing up my hands when the kitchen sink faucet was completely blackened out with ant bodies one morning).
The ants took a couple treatments to get rid of, but this cost was included in the initial visit/treatment plan (which incidentally was given free with a coupon from Angies List) without any additional charges, since we signed up for a year-long treatment contract. In addition, they did exclusion work to seal up several deep holes in our foundation – at a cost of $500 – perhaps slightly overcharged since the work estimate was 3 hours but really took 2, but better pricing than their competitors from other folks I’ve talked with. Anyway, it worked and no more creepy scratching in the walls in the middle of the night.
Overall I’ve been satisfied with the service – got the results that were promised. They did try to add an extra charge for a rat-trap check that was supposed to be part of the initial exclusion work, but I was able to clear this up with one phone call.
Agree that every 3 month service would be preferable, but supposedly they decrease the service frequency after the first year – we’ll see!”
R.D. – Fremont, CA
“I was very happy with the professionalism of Todd Nuance, Service Technician of The Hitmen Termite and Pest Control. He did a thorough inspection of my residence which had a problem with wasps building their nest on the underside of my ceiling. Todd was also able to remove nesting areas of the spiders and he even recommended the removal of the overhanging tree branches over my roof.
I had shopped around with 5 pest control companies and this company had given me a fair bid as compared to their competitors who would have done the same type of service but were priced way above the job that was supposed to have been done.
This company had been very accommodating in terms of finding a convenient schedule to come to the residence.
I highly would recommend this company for your pest control needs.”
E.B. – Sausalito, CA
“Perfect! I called on a Tuesday morning. We had a yellow jacket nest. They sent someone out Wed. morning. The technician was very knowledgeable and would highly recommend this company.”